The Wallet Station
Balance guide

American Express Gift Card Balance — How to Check

American Express gift cards are prepaid cards that work anywhere in the US that accepts American Express. Check the balance on the American Express gift card website or by calling the toll-free number printed on the back.

Prepaid gift card

Bank-issued prepaid card that works anywhere the network is accepted

americanexpress.com

At a glance

What you need

  • The 15-digit card number on the front
  • The expiration (valid thru) date on the front
  • The 4-digit security code printed on the front

Where to check

  • Online
  • By phone

2 ways to see the balance on a American Express card, in the order we recommend trying them.

Expiry & fees

The funds do not expire and there are no fees after purchase. The card shows a valid-thru date; if it passes with money left, American Express will issue a replacement.

How to check a American Express gift card balance

Only the methods that actually work for American Express cards, step by step.

  1. Method 1 · Online

    Check on the American Express gift card website

    1. 1Open the balance website printed on the back of the card.
    2. 2Enter the card number, expiration date and the 4-digit security code.
    3. 3The balance and recent activity appear. You can also register a ZIP code here for online orders.
    Open americanexpress.com
  2. Method 2 · By phone

    Call the number on the card

    1. 1Call the toll-free number printed on the back of the card.
    2. 2Follow the prompts for a balance inquiry and enter the card number, expiration date and security code on the keypad.
    3. 3The balance is read back to you. Note it in The Wallet Station app so you do not have to call again.

Good to know

  • American Express gift cards cannot be used at gas pumps, for recurring bills or at merchants that do not accept American Express.
  • There are no fees after purchase, so the balance you see is what you can spend.
  • For a purchase larger than the balance, ask the cashier to charge the exact remaining amount to the gift card first.

American Express gift card questions

How do I find my PIN?+

Usually covered by scratch-off area or printed on the card.

Is there a fee?+

Fees vary by brand and issuing retailer. Check official docs.

How can I check my balance?+

Use phone, website or in-store as described on this page.

What info do I need?+

Card number and PIN are commonly required.

Does the card expire?+

Expiration and fees vary by issuer; check official policy.

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Never check this card by hand again

Add your American Express card to The Wallet Station once: the wallet keeps the balance, the check history and a reminder before anything runs out.

The Wallet Station is not affiliated with American Express. Trademarks belong to their owners.