The Wallet Station
Balance guide

Gap Gift Card Balance — How to Check

Gap gift cards work at Gap, Old Navy, Banana Republic and Athleta. Check the balance on gap.com, at any of those stores or by phone using the card number and PIN.

Retailer gift card

Store gift card that only works with this retailer

gap.com

At a glance

What you need

  • The gift card number on the back
  • The PIN under the scratch-off panel

Where to check

  • Online
  • In store
  • By phone

3 ways to see the balance on a Gap card, in the order we recommend trying them.

Expiry & fees

Does not expire and carries no fees. The balance stays on the card until you spend it.

How to check a Gap gift card balance

Only the methods that actually work for Gap cards, step by step.

  1. Method 1 · Online

    Check on gap.com

    1. 1Go to gap.com and open the gift card balance page.
    2. 2Enter the gift card number and PIN, then check the balance.
    3. 3The same card is accepted at checkout on all Gap Inc. brand sites.
    Open gap.com
  2. Method 2 · In store

    Ask at the register

    1. 1Hand the card to a cashier at any Gap, Old Navy, Banana Republic or Athleta register and ask for a balance check.
    2. 2They scan or key in the card and the balance shows on the terminal.
    3. 3Nothing is charged — a balance inquiry is not a purchase.
  3. Method 3 · By phone

    Call the number on the card

    1. 1Call the toll-free number printed on the back of the card.
    2. 2Follow the prompts for a balance inquiry and enter the gift card number and PIN on the keypad.
    3. 3The balance is read back to you. Note it in The Wallet Station app so you do not have to call again.

Good to know

  • Gap Inc. gift cards are interchangeable across its brands, so an Old Navy card checks and spends the same way.
  • Outlet and factory stores accept them too.

Gap gift card questions

How do I find my PIN?+

Usually covered by scratch-off area or printed on the card.

Is there a fee?+

Fees vary by brand and issuing retailer. Check official docs.

How can I check my balance?+

Use phone, website or in-store as described on this page.

What info do I need?+

Card number and PIN are commonly required.

Does the card expire?+

Expiration and fees vary by issuer; check official policy.

All questions

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Never check this card by hand again

Add your Gap card to The Wallet Station once: the wallet keeps the balance, the check history and a reminder before anything runs out.

The Wallet Station is not affiliated with Gap. Trademarks belong to their owners.