The Wallet Station
Balance guide

Best Buy Gift Card Balance — How to Check

Best Buy gift cards can be checked on bestbuy.com, at any Best Buy store or by phone using the card number and PIN.

Retailer gift card

Store gift card that only works with this retailer

bestbuy.com

At a glance

What you need

  • The gift card number on the back
  • The PIN under the scratch-off panel

Where to check

  • Online
  • In store
  • By phone

3 ways to see the balance on a Best Buy card, in the order we recommend trying them.

Expiry & fees

Does not expire and carries no fees. The balance stays on the card until you spend it.

How to check a Best Buy gift card balance

Only the methods that actually work for Best Buy cards, step by step.

  1. Method 1 · Online

    Check on bestbuy.com

    1. 1Go to bestbuy.com and open the gift card balance page.
    2. 2Enter the gift card number and PIN, then check the balance.
    3. 3Signed-in customers can save the card to their account for faster checkout.
    Open bestbuy.com
  2. Method 2 · In store

    Ask at the register

    1. 1Hand the card to a cashier at any Best Buy register or the customer service counter and ask for a balance check.
    2. 2They scan or key in the card and the balance shows on the terminal.
    3. 3Nothing is charged — a balance inquiry is not a purchase.
  3. Method 3 · By phone

    Call the number on the card

    1. 1Call the toll-free number printed on the back of the card.
    2. 2Follow the prompts for a balance inquiry and enter the gift card number and PIN on the keypad.
    3. 3The balance is read back to you. Note it in The Wallet Station app so you do not have to call again.

Good to know

  • Best Buy gift cards work in store, on bestbuy.com and in the Best Buy app.
  • E-gift cards arrive with the number and PIN in the email and are checked exactly the same way.
  • My Best Buy reward certificates are separate from gift card balances and do expire.

Best Buy gift card questions

How do I find my PIN?+

Usually covered by scratch-off area or printed on the card.

Is there a fee?+

Fees vary by brand and issuing retailer. Check official docs.

How can I check my balance?+

Use phone, website or in-store as described on this page.

What info do I need?+

Card number and PIN are commonly required.

Does the card expire?+

Expiration and fees vary by issuer; check official policy.

All questions

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Never check this card by hand again

Add your Best Buy card to The Wallet Station once: the wallet keeps the balance, the check history and a reminder before anything runs out.

The Wallet Station is not affiliated with Best Buy. Trademarks belong to their owners.