Method 1 · Online
Check on macys.com
- 1Go to macys.com and open the gift card balance page.
- 2Enter the gift card number and the CID, then check the balance.
- 3The card can be applied at checkout on macys.com and in the Macy's app.
Balance guide
Macy’s Gift Card Balance — How to Check
Macy's gift cards can be checked on macys.com, at any Macy's register or by phone. You need the card number and the CID security code printed on the back.
Retailer gift card
macys.com Store gift card that only works with this retailer
At a glance
What you need
- The gift card number on the back
- The CID security code on the back (Macy's name for the PIN)
Where to check
- Online
- In store
- By phone
3 ways to see the balance on a Macy’s card, in the order we recommend trying them.
Expiry & fees
Does not expire and carries no fees. The balance stays on the card until you spend it.
How to check a Macy’s gift card balance
Only the methods that actually work for Macy’s cards, step by step.
- Method 2 · In store
Ask at the register
- 1Hand the card to a cashier at any Macy's register and ask for a balance check.
- 2They scan or key in the card and the balance shows on the terminal.
- 3Nothing is charged — a balance inquiry is not a purchase.
- Method 3 · By phone
Call the number on the card
- 1Call the toll-free number printed on the back of the card.
- 2Follow the prompts for a balance inquiry and enter the gift card number and CID on the keypad.
- 3The balance is read back to you. Note it in The Wallet Station app so you do not have to call again.
Good to know
- Macy's gift cards are also accepted at Bloomingdale's, and Bloomingdale's cards at Macy's.
- Star Rewards money is a separate promotional balance with expiry dates.
Macy’s gift card questions
How do I find my PIN?+
Usually covered by scratch-off area or printed on the card.
Is there a fee?+
Fees vary by brand and issuing retailer. Check official docs.
How can I check my balance?+
Use phone, website or in-store as described on this page.
What info do I need?+
Card number and PIN are commonly required.
Does the card expire?+
Expiration and fees vary by issuer; check official policy.
Related brands
More balance guides from the same shelf.
Never check this card by hand again
Add your Macy’s card to The Wallet Station once: the wallet keeps the balance, the check history and a reminder before anything runs out.
The Wallet Station is not affiliated with Macy’s. Trademarks belong to their owners.